Frequently Asked Questions 

What forms of payment do you accept?

We accept ShopPay, Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and PayPal.

 

Can I change my order once it has been placed?

Once an order is placed, it immediately enters our fulfillment process. Because of this, we cannot modify your order, including changes to quantity, size, color, or shipping address. Please double-check your details before completing your purchase.

 

Can I cancel my order?

Due to our fast fulfillment process, we are unable to cancel or recall orders once they have been placed. If you no longer want your order, you can check our Returns Policy to see if it is eligible for return.

 

Can I return my purchase?

Please refer to our Returns Policy for details on what can and cannot be returned.

 

What if my item arrives damaged?

We’re sorry to hear that! If you receive a damaged or faulty item, please contact us immediately with the following:

• Order Number
• Item Name
• Clear Photos of the Damage

No need to return the item right away—just hold onto it and wait for further instructions from our team.

 

What should I do if I receive the wrong item?

Oops! If you received an incorrect item, we sincerely apologize. Please contact our customer care team with:

• Order Number
• Full Name
• Name of the Item You Ordered vs. the Item You Received
• Photos of the Incorrect Item

We’ll work quickly to make it right!

 

How do I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that tracking updates may take 48-72 hours after fulfillment to appear.

 

How much does shipping cost?

Shipping costs vary depending on the fulfillment center processing your order. The final shipping cost will be displayed at checkout before you complete your purchase.

 

How long will my order take to arrive?

Since we are a print-on-demand, made-to-order small business, arrival times can range from 4 days to 2 weeks. We do not stock inventory, and all items are created when an order is placed. Orders are shipped from various fulfillment locations across the region.

Note: Rush shipping and 2-day delivery options are not available due to our production process.

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